Orders and Returns

What to do if there's a problem with your order

At Scruffs, we offer a ‘hassle free’ Returns Service and are happy to accept returns within 14 days of purchase. We can arrange for the goods to be collected. However, the collection charge will be deducted from your refund. Unfortunately, we cannot refund your original delivery charge.

We will be happy to process an exchange or refund, providing the items are returned in perfect condition and in their original packaging with tags attached.

To start the Returns process, simply complete the below form.